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A: An Offline Puja is a traditional ritual conducted physically at your desired location by an experienced pandit. You can book a puja through our platform by selecting the type of puja, choosing a package, and making a token payment. The pandit will perform the puja in person after the full payment is completed.

A: You can browse from a list of available pujas, select the one you need, choose a suitable package, and pay a token amount to confirm the booking. Once the full payment is completed, the assigned pandit will perform the puja at your specified location.

A: Your puja booking will be confirmed once you pay the token amount. However, the pandit will start the puja only after the full payment is made.

A: No, our system will automatically assign the nearest qualified pandit based on your location. However, you will receive details of the assigned pandit in advance.

A: In case of unavailability, we will assign another qualified pandit for your puja and notify you about the changes.

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A: You can track your booking status through the app, where you'll receive updates about pandit assignment, puja schedule, and payment completion.

A: You cannot cancel the puja, but you can reschedule it based on the availability of the pandit. Rescheduling is subject to our terms and conditions, and applicable policies will apply.

A: If the full payment is not completed before the scheduled time, the puja will not be conducted, and your token amount may be forfeited as per our cancellation policy.